The Sky is the Limit: An Internship Experience with Delta Air Lines (Macy Rosen)

Macy Rosen

After completing my Global Communications Internship at Delta Air Lines, I find myself reflecting on an experience that has been both professionally enriching and personally transformative. From May through early August, I had the opportunity to work with Delta's HR Communications team, and it was a plethora of learning, growth and unforgettable experiences.

The Delta Experience

One of the many standout moments of my internship was attending Delta’s Q2 Earnings Town Hall. Being in the presence of Ed Bastian, Delta’s CEO, was nothing short of inspiring. His dedication to the company’s vision and his approachable demeanor left a lasting impression on me and many other employees. This event was not just about financial results but also a testament to how deeply Delta values transparency and communication within its workforce.

Another personal highlight was meeting Paralympian Mallory Weggemann through Delta’s partnership with Team USA. Her story of resilience and triumph was truly motivational, and her visit underscored Delta’s commitment to celebrating and supporting diverse and exceptional individuals. It was a privilege to hear her speak and witness the impact of her journey.


Exploring Delta's Legacy

Behind-the-scenes tours of Delta’s facilities such as the Delta Flight Museum and Delta Tech Ops provided an insightful look into the airline’s storied history and cutting-edge technology. The Flight Museum, with its collections of aircraft and memorabilia, was a glimpse into Delta’s evolution over the years. Additionally, Delta Tech Ops showcased the impressive scale and sophistication of Delta’s maintenance operations, highlighting its dedication to safety and innovation.

Diving into the Role
My role within the HR Communications team was dynamic and multifaceted. I was deeply involved in creating communications plans and supporting various projects, including content creation and intranet migration. Each project was a new challenge and opportunity to apply my skills, and I appreciated the chance to contribute meaningfully to Delta’s communication efforts.

Collaborating with talented professionals from various departments broadened my understanding of the business and allowed me to build a diverse network. The insights I gained from these interactions were invaluable and contributed to my overall growth during the internship.


Personal Adventures

Beyond work, this internship was a gateway to incredible personal experiences. Over the past three months, I had the chance to explore four new countries and visit Europe for the first time. From marveling at the Eiffel Tower and Notre Dame to savoring a genuine Belgian waffle, each experience was a million dreams come true.

My travels also took me to California, where I enjoyed Disneyland for the first time. Collecting trading cards from Delta pilots added a personal touch to my journey and further connected me to the airline’s culture.

Learning the Delta Difference
Throughout my time at Delta, several key takeaways stood out:

• Resilience: Delta’s journey from bankruptcy in 2005 to its current position as an industry leader is a powerful example of resilience. The company’s ability to recover and thrive, particularly under CEO Ed Bastian’s leadership, reflects a commitment to investing in people and innovation. This story of recovery and growth was highlighted during our “B-Day” Celebration, emphasizing the strength and perseverance that define Delta.
  
  
• Commitment to Culture: Delta’s dedication to workplace culture is evident in its actions. Unlike many companies that make promises about workplace culture but fail to deliver, Delta genuinely prioritizes its employees’ well-being. From comprehensive health and wellness benefits to a supportive work environment, Delta takes care of its people in meaningful ways.
  
  
• Welcoming Environment: As a college student new to the corporate world and Atlanta, I was initially apprehensive about joining such a prestigious company. However, the warmth and support I received from Delta employees made my transition seamless. The genuine camaraderie and collaborative spirit within the company are a testament to the inclusive and supportive culture that Delta fosters.

My internship at Delta Air Lines was an amazing journey of professional development and personal growth. The experience solidified my admiration for the company and the airline industry as a whole. As I move forward, I will carry with me not only the skills and knowledge gained but also the inspiration drawn from Delta’s exceptional people and their unwavering commitment to Keep Climbing. I want to thank everyone at Delta for an unforgettable summer and for showing me what it truly means to be a part of something extraordinary.